FAQ

Everything you need to know about orders, shipping, and custom artwork.

What countries do you ship to?

We currently ship worldwide from Switzerland. Shipping availability and delivery times may vary depending on your location.

How long does shipping take?

All orders are made to order and prepared within 1–2 business days.

Estimated delivery times after dispatch:

- Switzerland: 2 business days
- Europe: 4–6 business days
- International: 6–10 business days

All orders include tracking.

What if I don’t like my product?

Because our products are made to order and often personalized, we do not accept returns based on change of mind or personal preference.

However, if your order arrives damaged or defective, contact us and we’ll make it right.

How are your products shipped?

All artworks are shipped in premium protective packaging designed specifically for safe transport.

Posters are packaged in rigid rectangular shipping boxes, while framed artworks receive reinforced protective packaging.

What kind of material do you use for the posters?

Our posters are printed using high-quality materials selected for sharp detail, deep contrast, and long-lasting durability.

Is the frame included with the poster?

Framed and unframed versions are available depending on the product selected.

Please make sure to choose your preferred option before checkout.

Can I create my own poster?

Yes. We offer fully personalized artwork.

Before production, preview images may be shared for approval to ensure everything looks exactly how you want it.

Can I request changes before shipping?

Yes. For custom orders, we may send previews before shipment so you can confirm the final design before production is completed.

How can I contact support?

Our support team is available:

Monday – Friday:
12:30 PM – 11:00 PM

Saturday – Sunday:
10:00 PM – 12:00 AM